PRASETYO, R. F.; NURCAHYO, C.; WIBHAWA, H.; KUMALASARI, A.; GADISTINA, W.; NUGRAHA, M. S.; ARMA, S.; GANI, M. Y. S. Effectiveness of BPJS Kesehatan Service Quality Transformation Implementation. Jurnal Jaminan Kesehatan Nasional, [S. l.], v. 5, n. 1, p. 14–34, 2025. DOI: 10.53756/jjkn.v5i1.309. Disponível em: https://jurnal-jkn.bpjs-kesehatan.go.id/index.php/jjkn/article/view/309. Acesso em: 14 mar. 2026.