BAU, A.; KAPITAN, G. D. Sentiment Analysis of National Health Insurance Participants’ Reviews on Google Reviews. Jurnal Jaminan Kesehatan Nasional, [S. l.], v. 5, n. 2, p. 365–378, 2025. DOI: 10.53756/jjkn.v5i2.344. Disponível em: https://jurnal-jkn.bpjs-kesehatan.go.id/index.php/jjkn/article/view/344. Acesso em: 20 mar. 2026.