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Abstract

Penguatan pelayanan kesehatan primer telah digaungkan sejak lama oleh para pemangku kepentingan dalam rangka meningkatkan efektivitas dan efisiensi pelaksanaan Program Jaminan Kesehatan Nasional. Namun demikian, implementasinya belum optimal. Salah satu tolok ukurnya adalah performa FKTP yang masih belum sesuai dengan target yang ditetapkan. Penelitian ini bertujuan untuk memberikan saran dan rekomendasi guna mewujudkan pelayanan kesehatan primer yang berkualitas. Penelitian ini menggunakan pendekatan kualitatif dengan teknik pengumpulan data desk research (secondary data), serta proses triangulasi untuk memastikan validitas dan reliabilitas data yang digunakan. Temuan penting dalam penelitian ini adalah secara umum Indonesia belum memiliki tata kelola yang komprehensif dalam setiap aspek yang termasuk dalam mata rantai penting yang diperlukan untuk menentukan kualitas pelayanan kesehatan primer. Oleh sebab itu, dibutuhkan pembenahan secara bertahap dan berkesinambungan yang dilakukan secara bersama-sama oleh seluruh stakeholder terkait.

Keywords

Kesehatan Kualitas Pelayanan Primer

Article Details

How to Cite
Hendrawan, D., Nurcahyo, C., & Afdal, A. (2021). Pelayanan Primer yang Berkualitas: Sebuah Tinjauan Literatur. Jurnal Jaminan Kesehatan Nasional (JJKN), 1(1), 1–14. https://doi.org/10.53756/jjkn.v1i1.13

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