Journal Description

Jurnal Jaminan Kesehatan Nasional (ISSN 2798-7183 | E-ISSN 2798-6705) has been published by the Social Health Insurance Administration Body (BPJS Kesehatan, Republic of Indonesia) since July 2021. This journal serves as a platform for BPJS Kesehatan Ambassadors and other stakeholders who are deeply committed to the development and sustainability of the Social Health Insurance Program to share their ideas and insights through scientific research and innovation. For more details, click here.

Greetings From
The CEO of BPJS Kesehatan

Prof. dr. Ali Ghufron Mukti, M.Sc., Ph.D, AAK

Praise be to Allah SWT, God Almighty, for His abundance of grace and gifts so that the JKN BPJS Health Journal web portal can be completed properly just as BPJS Kesehatan celebrates its 53rd Anniversary. I give our highest appreciation to the entire team who have worked well together so that this web portal can finally be launched. JKN Program has become a strategic government program that has great benefits and positive impacts for the community, especially in terms of opening access to health services for the community.

In a fairly short period, the JKN program has grown rapidly with membership coverage that has reached more than 200 million. This large number of participants makes JKN Program the largest health insurance program in the world which is implemented through a single-payer institution approach.

With a large number of participants and the great benefits of this program for the community, issues related to the JKN Program have always been interesting things to research and discuss, both by experts, academics, health insurance observers, and various related parties. In addition, there are not many countries that have characteristics of implementing health insurance such as Indonesia, so research journals related to the implementation of the JKN Program are interesting and become material for sharing information as well as learning materials and as an input for us to be more optimal in implementing the JKN Program.

Therefore, BPJS Kesehatan launched the JKN Journal web portal as a means of sharing knowledge of the JKN Program through the publication of BPJS Kesehatan’s scientific journals, both nationally and internationally. The launch of the JKN Journal web portal is proof that BPJS Kesehatan is always open to research results, conceptual ideas, and academic studies related to the JKN Program.

The JKN Journal web portal is expected to become a repository for BPJS Kesehatan’s employees to store journals related to the JKN Program. Moreover, it is hoped that this web portal can improve the literacy of BPJS Kesehatan’s employees regarding the implementation of the JKN Program and foster a culture of reading and writing articles or scientific journals.

Finally, we hope that this web portal can become a source of data and information for various parties to be used as a basis for policymaking which will ultimately become input and improvement for the sustainability of the JKN program in the future.

Jurnal Jaminan Kesehatan Nasional
Volume 4, Number : 2
December 30, 2024
Current Issue

Vol. 5 No. 1 (2025): Jurnal Jaminan Kesehatan Nasional

Published: 30 June 2025

Lifestyle Factors of Low Birth Weight: Evidence from the 2023 Indonesian Health Survey

1 - 13 Nancy Marhadi, Zhafirah Yanzli Anisah, Widiantoro Saputro
55

Effectiveness of BPJS Kesehatan Service Quality Transformation Implementation

14 - 34 Rizky Fajar Prasetyo, Chandra Nurcahyo, Harie Wibhawa, anggraeny kumalasari, welly gadistina, Mohammad Satria Nugraha, Sylvia Arma, Muhammad Yusuf Syahputra Gani
38

Analysis of Factors Affecting Referral Rates in Community Health Centers: A Scoping Review

35 - 48 Nanda Elok Juwita, Dwi Santoso
37

Analysis of Factors Affecting Medical Cost and Insurance Reimbursement Gaps in Hypertension Heart Failure Patients

49 61 Nurma Suri, Gracylia
27

Information Security Management System (ISMS) at BPJS Kesehatan Tondano: Implementation of ISO 27001:2022 Standard

62 - 74 RANDA MATTHEW IROTH
33

Evaluation of Staged Payment Plan Program to Improve Collectability of Independent Participant Contributions

75 - 88 Sri Ayu Ningtiyas, Dyah Ayu Puspandari
18

Influencing Factors in Patient Referrals: A Doctor’s Perspective on Primary Health Care Facilities (FKTP)

89 - 100 Ridwan Ridwan, Syahru Ramadhan
28

Stakeholders’ Perceptions of Performance-Based Capitation Design Using Chronic Disease Indicators at Primary Health Care Facilities

101 115 susy hartati novintry sitorus
22

Employee Engagement, Satisfaction, and Commitment among BPJS Kesehatan Employees in 2024: A Quantitative Study

116 - 143 Rizky Fajar Prasetyo, harie wibhawa, chandra Nurcahyo, anggraeny kumalasari, welly gadistina, muhammad yusuf syahputra gani, sylvia arma, mohammad satria nugraha, aditya ramadhan, sitti shaqylla
23

Implementation of the JKN-Mobile Application at the Mangkubumi Health Center Tasikmalaya City in 2024

144 - 156 Aisah Nindiani Putri Putri, Ari Sukawan
75

Enhancing The Quality and Cost Control Team's Role in Improving Primary Care Referrals in Bantaeng.

157 - 168 Muhayyina Wahidah, Andi Rifika Yuliana Sari, Ihwan Prasetiya, Firdaus Firdaus, St. Musdalifah Ahmad
36
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